Workshop on Smart eGovernance – The case study of Limassol Municipality

Workshop objective: Present the SmartGov project in Limassol, its objectives and methods. Identify the needs of the Municipality of Limassol in the context of urban mobility. Integrate citizen participation through the Social Media strategy and discussions.
Workshop target group: Municipal experts, domain experts in the field of eGovernance, urban mobility – (Open) Data – Social Media, project partners and further involved stakeholders.
Outcome of the workshop: Common understanding of the SmartGov project and its goals for Limassol.
Meeting Date: 9th June 2016 & 10th June 2016
Meeting Time: 9th June – 8:00 – 14:30 & 10th June 2016 9:00- 14:30
Meeting Location:
Limassol, venue on Thursday 9th of June Amphitheater 1, Tasos Papadopoulos, Cyprus University of Technology
Limassol, venue on Friday 10th of June Conference Hall, Municipality of Limassol

Time schedule 9th June 2016:
7:45 – 8:00 | Arrival & registration of experts and participants
8:00 – 8:30 | Welcome, Introduction and tour de table
8:30 – 9:15 | Presentation of the SmartGov project and other best practices of smart tools and projects on urban governance Dr.Malgorzata Goraczek (Danube University Krems)
9:15 – 10:00 | Smart Limassol: A European vision Charis Trikkis (Limassol Municipality) presenting SmartCity – strategic opportunities of the city
10:00 – 10:30 | Coffee-break
10:30 – 11:30 | Presentation and discussion of the use case for Limassol (Part I) Concepts on urban mobility defined by domain experts & statements, opinions and information on existing or planned projects in the municipalities Quart de Poblet and Limassol. Associate Professor Andreas Andreou (Cyprus University of Technology)
11:30 – 12:30 | Light lunch
12:30 – 14:00 | Presentation and discussion of the use case (Part II) regarding Limassol Define goals and benefits & collect all information needed for the SmartGov through involving stakeholders of the project. Associate Professor Andreas Andreou (Cyprus University of Technology)
14:00 – 14:30 | Open questions, further discussion and summarization

Time schedule 10th June 2016:
09:00 – 09:30 | Arrival & registration of experts and participants
09:30 – 10:30 | Social Media for Governance Clarification of the requirements questionnaire for Social Media in Limassol, deciding on strategies for integration and involvement of citizens and definition of target groups for social media in Limassol Dr.Susanne Sonntagbauer (Active)
10:30 – 11:00 | Coffee-break
11:00 – 12:00 | Training session
What are FCMs? Presenting an example of FCMs for mobility issues Haris Neophytou (Interfusion)
12:00 – 12:30 | Coffee-break
12:30 – 14:30 | Bilateral meetings & discussion with city officials for open questions

The SMARTGOV project runs under the Horizon 2020 Programme and namely under ERA-NET Cofund Smart Cities and Communities also the Cypriot partners of the consortium recive funding by the Republic of Cyprus through Research Promotion Foundation.


SmartGov at the Open Day of Danube University 2017

The Danube University Krems opened its doors On 6th October 2017 under the motto “Going beyond the horizon” to all interested parties. Researchers and citizens exchanged their knowledge in diverse participation stations and laboratories.

Malgorzata Zofia Goraczek presented the SmartGov project, its aim and goals. Further citizens were invited to add their feedback about secure pathways into an “opinion map” of Krems. Opinion maps will be used in the SmartGov project and offer the possibility to illustrate and visualise mobility issues in Smart Cities. Thus they promote the discussions between involved stakeholders about secure mobility in their Smart City.

NÖ Forschungsfest 2017 in Vienna

The aim of the NÖ Forschungsfest was to represent ongoing research at more than 60 research stations and at exciting show acts. The research festival was an event for the whole family where the results of the top researchers from Lower Austria and Vienna were presented. The personal dialogue between guests and researchers was the main focus of the Forschungsfest Niederösterreich.

The SmartGov project was represented at the Niederösterreichisches Forschugnsfest by the Danube University Krems. At our station we demonstrated our project goals and methods and showed how knowledge can be conveyed also in a playful way.

IFIP EGOV-EPART 2017 Conference in St. Petersburg

The IFIP EGOV-EPART 2017 conference is an annual conference and scopes relates to following topics:

A General E-Government Track serves as an umbrella for all e-government-related topics except the special-topics tracks. In particular, it also covers emerging and special topics in e-government research. The eParticipation track serves as an umbrella for all eParticipation-related topics except the special-topic tracks. It focuses on research topics regarding citizen engagement in public affairs, and, in particular, on research that studies participation facilitated by information and communication technologies. Open Government and Open Data Tracks focuse on practices and methods of transparency, accountability, public big data sharing, data for improving public value, and data analytics. Policy Modeling and Policy Informatics Track focuses on supporting public policy-making with innovative ICT involving relevant stakeholders. The scope ranges from policy analysis and conceptual modeling to programming and visualization of simulation models. Smart Governance, Smart Government, Smart Cities & Smart Regions focuses on the orchestrated interplay and balance of smart governance practices, smart public administration, smart resource and talent leverage in urban and regional spaces facilitated by novel uses of ICTs and other technologies.

Malgorzata Goraczek, Gabriela Viale Pereira and Peter Parycek presented the SmartGov project at the poster session at the conference and hold a workshop on Building Capacity for Smart City Governance.

The aim of the workshop was discussing Smart City Governance as an emergent domain, which requires new competences and roles, as well as multiple stakeholders working together to build smart city governance capacity.

Peter Parycek presented the research work done on smart governance within the SmartGov project. Malgorzata Goraczek presented the SmartGov project as a whole in a lightning talk – focusing on competences and roles needed for successful building up of smart city governance capacity in the pilot cities.

The input led to an exchange of best practices about roles and competences for smart city governance.

Major Cities of Europe Conference 2017

This years Major Cities of Europe Conference 2017 was held on 12th until 14 June in Zagreb. The SmartGov project took part in the conference, where it was represented by the project partners „Danube University Krems“ and „Active“.

The Major Cities of Europe Conference attracts speakers from European cities and with different background reaching from practice (CIOs, Policy Makers and City Managers)  to academia. Its goal is to share best practices and innovative solutions from Start-ups, SMEs and EU projects. Roundtables and discussions allow the participants to share their ideas, initiatives, experiences and learn from each other.

The slogan of this year was „The Digital Future – Cities facing the reality“ and focused on digital transformation in Smart Cities, its achievements and challenges. The sessions presented the actual status of social media in local government decisions and which solutions can support local politicians and local public servants. Further emerging technologies and their impact in public administration were presented, including blockchain technology, Internet of Things and Artificial Intelligence. The resilience of cities to natural disasters and the role of technology in cities due to them was discussed. The different contributions demonstrated the urgent need that urban innovation and digitalisation in the public sector services need strategies for sustainability, which are based on multi-stakeholder governance integrating different local stakeholders.

The SmartGov project, funded by JPI Urban Europe presented its project goals in the speed dating sessions to cheer up with other projects, policy makers, city managers and other related stakeholders.

Very fruitful discussions were enabled at the SmartGov information booth.

More information can be found on the Major Cities of Europe 2017 Website


#SmartGov @CeDEM17s Open Space

The CeDEM17 provided an Open Space, where participants can present papers, organise workshops, birds of a feather, events, meetings etc.

Gabriela Viale Pereira and Malgorzata Zofia Goraczek presented the primary results of our SmartGov project, funded by JPI Urban Europe. The project aims to create new governance methods and supporting ICT tools based on Fuzzy Cognitive Maps. Further to simulate the impact of policies for urban planning in Smart Cities with large stakeholder groups.

CeDEM is an international Conference for e-Democracy and Open Government brings together e-democracy, e-participation and open government specialists working in academia, politics, government and business to critically analyse the innovations, issues, ideas and challenges in the networked societies of the digital age.

The Open Space was held on 19 May and was chaired by Malgorzata Goraczek.



#SmartGov at the JPI Urban Europe Conference “Engaging for impact”

Last results of our SmartGov project were presented at the JPI Urban Europe Conference “Engaging for Impact” by Malgorzata Goraczek in Brussels.

The conference debated how to strengthen the European capacities and competencies on urban sustainability and how to create local impact. Urban challenges, as well as the role of research and practive for innovation in Europe were discussed.

Mayors from European cities, as well as funded projects by JPI Urban Europe presented they work in this conference.

Further workshops and seminars brought together participants to influence implementation of the JPI Urban Europe strategic research and innovation agenda.

Break-out sessions offered the exchange in following topics:
• Public sector as a transformation agent
• Cities as urban data laboratories
• Enhancing impact and scaling up solutions
• Social innovation and social entrepreneurship in the circular economy
• Sustainable accessibility

More information about the JPI and the Conference: JPI news

Connected Smart City Track #CeDEM17

“Connected Smart City” at CeDEM17

The track “Connected Smart City” at CeDEM17 (Conference for e-Democracy and Open Government) provided a platform for the various living labs, initiatives and projects that work on or with concepts of “Smart Cities”.

It aimed at sharing experiences as well as test results and to further investigate relations of innovative technologies and democratic societies. Following presentations about “Smart Cities” and were presented:

Title: [X]Changing Perspectives: enriching multistakeholder deliberation with embodiment in participatory society (Philemonne Jaasma and Evert Wolters)

The focus of the presentations was on the design of a tool that supports participatory processes of policies. It presented the way of designing a system for citizens initiatives using physical and visual elements.

Klick here to access the presentation of ” [X]Changing Perspectives: enriching multistakeholder deliberation with embodiment in participatory society”

Philémonne Jaasma presented the design process of [X]Changing Perspectives. It aimed to explore how design might enrich deliberation with participatory sensemaking. She presented three case studies which were conducted in real life public issues with groups of 32 – 110 multi-stakeholder participants. It was showed how the sessions were filmed and analysed through video analysis. The outcomes demonstrated that physical triggers contributed to equal participation and to constructive deliberation. This design process of a system to support participatory services for citizen initiatives using physical and visual elements is shown in following video

Smart Cities of Self-Determined Data Subjects (Jan Frece and Thomas Selzman)

The focus of the presentation was on describing the process from a data consumer to an analytics provider from step to step.

Klick here to access the presentation of “Smart Cities of Self-Determined Data Subjects”

Jan Frece presented how Smart Cities depend on data from numerous different sources. He showed how adding personal data from private sources to a smart city’s resources increases its relevance. Important questions that must be taken into account were presented e.g.: legal compliance or ethical soundness. The importance to assure  that personal data will not be used for anything beyond its aim was pointed out. For this a solution for self-determined data subjects (SDDS) was presented. This solution 1) keeps private and personal data decentralized and 2) uses safe locations.

Towards an Open Data based ICT Reference Architecture for Smart Cities (Ina Schieferdecker, Nikolay Tcholtchev, Philipp Lämmel, Robert Scholz, Evanela Lapi)

The focus of the presentation was on presenting the “trianglium” project, which aims to create an ICT Reference Architecture and interfaces for Smart Cities, in which Open Data can be used.

Klick here to access the presentation of “Towards an Open Data based ICT Reference Architecture for Smart Cities”

Robert Scholz presented the importance to investigate concepts, which enable the unification and the common understanding and the replication of ICT architectures. He pointed out how to achieve an unified approach which aims to fulfill complex and integrative ICT solutions for Smart Cities. The presented approach aims to base on the idea of openness with 1) respect to interfaces 2)software components and 3) data. It was shown that those are seen as the main ingredient of an ICT eco-system for Smart Cities.

Combined model of smart cities and electronic payments (Ralf Martin Soe and Olga Mikheeva)

The focus of the presentation was on showing if and how electronic payment can be used as indicator of smart cities.

Klick here to access the presentation of “Combined model of smart cities and electronic payments”

Ralf Martin Soe presented the financial dimension of Smart Cities – in setting the link between the smart city and electronic payments. He showed the comparison of  two groups of cases – East Asian: Singapore and Hong Kong  and Northern European: Tallinn and Helsinki. The research question analysed was: “can the level of electronic payments be used as a proxy for smart cities?”  The outcome aims to point out that incorporating financial services provision (electronic payment systems) would help to move from a rather abstract notions of smart economy and smart living towards more concrete technological and policy initiatives.

More information about CeDEM17:

Smart Cities Smart Government Research Practice Consortium Workshop CeDEM17

The aim of the workshop was to discuss the state-of-art of the Smart City concept and how to translate existing approaches to the reality of the local governments, as well as the institutional capacity for making smarter decisions.

The workshop included 3 lightning talks on ongoing projects related to the topic presented by Malgorzata Goraczek (Department for E-Governance, Danube University Krems, SmartGov project funded by JPI Urban Europe), Ralf-Martin Soe (Ragnar Nurkse Department of Innovation and Governance, Tallin University of Technology) and Ricardo Matheus (Faculty of Technology Policy and Management, Delft University of Technology).

The results of the discussion about the technology and institutional capacity had divergent perspectives from the groups, in which some people believe technology comes first and some believe that technology changes over time and organizations should be prepared for those changes.

When discussing how to translate the existent approaches to the reality of local governments the following keywords were discussed:
– Context or problem call for suitable method
– Interoperability / data
– Data quality
– Capacity building
– Incentives
– Integrating feedback loop into policy making, before any final decision

Presentation available here


Smart City Governance – Exploitation Workshop by JPI Urban Europe

The SmartGov project was represented by Malgorzata Goraczek, the coordinator of the “SmartGov” project on 2nd March 2017 in Brussels. The Exploitations Workshop with focus on Smart City Governance was organised by the funding agency JPI Urban Europe.

The aim was to develop the aspects of smart city approaches: developing a tool box or a set of instruments of how to support transurban learning and innovation. JPI Urban Europe is exploring challenges and issues to support instruments and approaches shaped to increase integrated urban development in the field of smart and sustainable cities.

Following themes were discussed during the workshop:

“Theme 1: How to handle disruptive innovation and niche markets? Moderated by Amy Olsson – JPI Urban Europe

Which ‘conventional business models’ are supporting urban governance capacities? Do successful new business models counter existing business models’ in having negative externalities?

Theme 2: How to articulate city challenges and needs? Moderated by Ania Rok – ICLEI

The main question was how city related business models will look like: Is there a need for new business models for integrated, multi-sectoral solutions, rather than “simple” ICT applications? Cities and public administrations provide much of the demand. Also cities enable innovation with regulations and procurement.

Theme 3: Who is in and out of the ecosystem? Moderated by Jonas Bylund – JPI Urban Europe

New actors might be needed for new business models: Who are those actors? How to create an ecosystem? Do we need more intermediary kinds of actors? For instance, the changing role of citizens into prosumers challenges traditional, corporate business models. There is also an identified need for intermediaries that share features of both public and private actors.

Theme 4: What are the keys to unlocking the potentials? Moderated by Tomas Soukup – GISAT

A systemic approach for screening/evaluating successful business models in Europe is needed. A lot of knowledge is lost in translation between settings. Is this an opportunity for a brokering-translation kind of business model?”1

  1. Parts of the text have been taken from the distrubuted agenda during the meeting